Your questions, answered
Tap a question to open the answer, then go deeper on Lifeline, eligibility or how it works.
Can I really get a free iPhone from the government?
The government funds Lifeline, which discounts phone service. Providers like iPhone Government offer free iPhones to approved households. See the facts.
Who is eligible for Lifeline?
Households receiving SNAP, Medicaid, SSI, Federal Public Housing Assistance, a Veterans Pension or Survivors Benefit, certain Tribal programs, or with income at or below 135% of the poverty guidelines.
What is the Lifeline benefit amount?
$9.25 per month, or up to $34.25 for eligible residents of Tribal lands.
Can I get both a phone and an internet Lifeline benefit?
No. Lifeline is one benefit per household, for phone or internet.
Is ACP still available?
No. The Affordable Connectivity Program ended in 2024. See ACP details.
Do I need good credit?
No credit check is required.
Can I keep my phone number?
In most cases yes. See switching.
Which iPhones are available?
Typically iPhone 14, 13, 11, 8 Plus and 7, depending on stock. See all devices.
Which phones support 5G?
The iPhone 13 and 14. See free 5G phones.
How do I stay enrolled?
Use your phone at least once every 30 days and recertify every year. See recertification.
How do I contact support?
Call 1-800-177-8829 for technical support or 1-800-463-4699 for enrollment and plan changes.
