Mon to Sat 8am to 10pm EST · Sun 8am to 7pm ESTEnrollment: 1-800-463-4699

How to Recertify Lifeline Every Year

Recertify Lifeline once a year by answering your provider's notice and confirming that you still qualify. If you do not respond by the deadline, your service can be deactivated, so reply to calls, texts and mail early.

Reviewed by the iPhone Government enrollment teamLast reviewed:
Woman recertifying Lifeline on her free iPhone

Why recertification matters

Federal rules require every Lifeline subscriber to confirm eligibility annually. Skipping it ends your benefit.

Steps

  1. Watch for a notice by text, phone or mail.
  2. Confirm you still qualify and still live in your household.
  3. Certify that only one Lifeline benefit is used.
  4. Submit by the deadline.

If you missed the deadline

Call 1-800-463-4699. You may be able to re-enroll. See eligibility for documents.

Related

Review the Lifeline rules and FAQ.

Frequently asked questions

How do I know when to recertify?

Your provider notifies you. Ask enrollment for your date.

Sources and further reading

Related free phone and Lifeline pages

Lifeline Program

What is the Lifeline program? Learn the benefit amount, who qualifies, how to enroll and recertify, and how free phone service works.

Read more

Free iPhone & Lifeline FAQs

Answers to common questions about free iPhones, Lifeline eligibility, free government phones, recertification and switching.

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Lifeline Eligibility

Check Lifeline eligibility in seconds. See qualifying programs like SNAP and Medicaid, income rules and what you need to apply for a free phone.

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Documents Needed for Lifeline

See which documents prove Lifeline eligibility: program letters, income proof and ID. Prepare before you apply for a free phone.

Read more

Contact iPhone Government

Contact iPhone Government by phone or email. Enrollment 1-800-463-4699, technical support 1-800-177-8829, SIM requests 1-675-338-8924.

Read more

Ready to get your free iPhone?

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