Phone and email
| Department | Phone | Hours |
|---|---|---|
| Enrollment and Plan Changes | 1-800-463-4699 | Monday to Saturday, 8:00 a.m. to 10:00 p.m. EST; Sunday, 8:00 a.m. to 7:00 p.m. EST |
| Technical Support | 1-800-177-8829 | 8:00 a.m. to 12:00 a.m. EST, 7 days a week |
| General SIM Card Request | 1-675-338-8924 | Monday to Saturday, 8:00 a.m. to 10:00 p.m. EST; Sunday, 8:00 a.m. to 7:00 p.m. EST |
Email: support@iphonegovernment.org (support) and info@iphonegovernment.org (general information).
Business hours
General support: Monday to Saturday, 8:00 a.m. to 10:00 p.m. EST; Sunday, 8:00 a.m. to 7:00 p.m. EST.
Technical support: 8:00 a.m. to 12:00 a.m. EST, 7 days a week.
Before you call
- Have your name, phone number and reference number ready.
- For technical issues, restart your phone and check Wi-Fi first.
- Browse our FAQ for quick answers.
Online options
Apply online or read how it works. We do not provide a walk-in location.
