Keep Your Phone Number When You Switch to a Free iPhone

What you need

• Your current phone number
• Account number
• Transfer PIN or number-transfer PIN
• Name and billing ZIP code on the old account

Steps to transfer

1. Ask your carrier for a transfer PIN.
2. Apply on the application page and mention you want to keep your number.
3. Wait for the new device to arrive.
4. We transfer the number during activation.

Common problems

If a transfer fails, the name or PIN is usually incorrect. Call technical support at 1-800-177-8829. See switching overview.